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The Three Types of Home Care Available through Arcadia Home Care

When it comes to non-medical in-home care, not everyone has the same needs. That’s why Arcadia Home Care offers three different types of trained personnel to help with geriatric care for your loved one.

Home Care Aides

Home Care Aides are for seniors who require more hands-on assistance in their everyday lives. These caregivers can provide assistance with bathing, using the restroom, dressing, walking, moving in and out of chair or bed, and eating. If you have been looking into assisted living options for your senior, consider hiring a home care aide to help them in the comfort of their own home.

Homemakers

If your loved one needs assistance with everyday housekeeping tasks like laundry, vacuuming, kitchen and bathroom cleaning, meal preparation, shopping, or other home management activity, hire one of our homemakers. A homemaker will help your senior manage their home so that they can continue living there more easily.

Companions

Companions are perfect caregivers for seniors who do not require hands-on assistance. So often, seniors are alone in their homes with few visits from friends and family. Companions provide supervisions and companionship in the comfort of their own homes.

Contact our team today at ArcadiaHomeCare.com to discuss your options.


The Benefits of In-Home Care

Home sweet home. It’s a familiar place that feels safe because it’s what you are used to. The recognition of your surroundings provides comfort. If you or a loved one needs services due to an illness, surgery, or symptoms of aging, rely on our caregivers to assist you just like a member of your family would. With over 35 years in the home care industry, you can rely on our caregivers.

According to a study done by the American Association of Retired Persons (AARP), nearly 90 percent of seniors want to stay in their own homes, often referred to as “aging in place.” In addition to medication management, companionship, and relief for family members, other benefits of receiving in-home care include:

Affordability, Feelings of Independence, High Levels of Comfort & Familiarity, Safety in Same Routines, Maintaining Quality of Life and Confidence in a Personal Caregiver

Aging in place with a caregiver from Arcadia adds a level of convenience for everyone involved. Together, we’ll customize a care plan to fit your personal needs, everything from meal preparation to transportation to doctors’ appointments. In addition, families are kept abreast with regular updates as to how their loved ones are doing.

The assisted living at home services we provide are available in three types of non-medical caregivers: home care aides, homemakers, and companions/sitters. For more information, visit our website to find a local office in your area or call toll-free at 866-224-7541.


How to Help Select the Best Personal Care Aide for Your Loved One

Once you have made the decision to entrust your loved one’s life with an in-home caregiver, how do you work with Arcadia to select the best caregiver? There are a number of considerations in order to ensure we build a positive relationship for, you, your loved one, and the caregiver.

Arcadia Home Care is able to match a caregiver specifically with the tasks you need. For example, you may want someone who can prepare meals and drive your loved one to doctor appointments. Or, if social interaction is a priority, you could request a caregiver who is energetic or one that is quiet. When you work with us, we select a caregiver based on the home care needs of your loved one.

It’s best to start by giving Arcadia as much information as possible about your loved one. Be sure to emphasize what is most important, both in terms of technical skills as well as other social or environmental considerations. Here are a few things to consider when looking for personal care aides :

Loved one’s level of functioning, Their food preferences and Activities they enjoy

Contact Arcadia Home Care for more information. Call us toll-free at 866-224-7541 to speak to a friendly, knowledgeable staff member. We have been serving families for more than 35 years at a number of locations throughout the country.


The Post-Holiday Rush

It’s almost that time of year again folks! There’s going to be a chill in the air, a crunch under our feet, and a big spike in home care management inquires coming your way. As people get together with their families visiting relatives they haven’t seen throughout the year, some things may become apparent. Your Uncle still can’t slice a ham, but maybe this year you notice that mom and dad aren’t getting around as easily as they used to. These seasonal get-togethers are the reason we see large increases in inquiries for home care staffing services, specifically non-medical home care, after the holidays.This is a time for everyone to come together, and out of these meetings can come shared observations and mutual ideas about how to care for the aging members of the family. This is such a common phenomenon that according to Senior Housing News, the first weeks after Christmas are the busiest time of the year for home care management inquiries. Is your office prepared? If not, here are our three “target areas” where you should focus to make the most out of upcoming flood of curious callers.

Dedicated Phones

Odds are, your company is not the only player in your market. When a potential client is going through their list of companies, it is likely that a busy signal or voice mail prompt will simply allow them to cross you off their list and move on to the next one. To prevent these clients from falling through the cracks there should be dedicated people using dedicated phone lines to handle inquires for home care staffing services. We put so much effort into getting potential customers to call us, doesn’t it make sense to have someone there to answer the phone?

The Pitch

Is your company still reading off the same script its used for the last five years? Ditch the script and start working a new fresh sounding pitch. As much as we’d like to believe that our callers aren’t talking to our competition, believe me, they are. It is important to set yourself apart right from the start. Make sure the person answering the phone is the person the customer needs to talk to, no one likes to be passed around until someone can help them. Don’t assume your customer is ignorant, instead of explaining what non-medical home care is, use that time to explain what sets your company apart from all the other home care management companies out there. If your pitch is the same as the competition’s, how is the customer supposed to tell you apart?

Initial Visit Staff

If we’re doing our jobs right, an increase in calls should translate into an increase in customer acquisitions. First impressions matter more in this business than they do for most. An increase in the amount of client first visits shouldn’t put a strain on your staff. Make sure you have people trained and ready to handle the uptick in appointments. The last thing you want is to make your new client feel rushed, or let them see you struggling with workload on the very first visit. The busiest time for home care staffing services coincides with some of the most popular travel times, make sure your entire intake team is not on vacation!

This year, be prepared for the post-holiday rush. Have a plan to handle customer calls, use a successful pitch to get yourself in the door, and then give that customer an all-star initial visit that lets them know they made the right choice with your company!