May 10, 2013
Arcadia Home Care & Staffing, providing trusted quality home care since 1978
This May marks Arcadia’s 35th year in business as a home care provider and health services’ staffing resource. Founded in 1978, Arcadia has transferred ownership and varied monikers over the past few decades but has continually provided our clients with compassionate home care and staffing professionals.
As a Michigan owned and headquartered company, Arcadia is proud of its continued expansion and national presence while maintaining significant focus on excellence. From our initial credentialing process, through ongoing continuing education and training, Arcadia upholds extreme attention to compliance and consistent quality care.
Arcadia’s expansion began in 1986, when it introduced an affiliate model of business that allowed for close community-based operations and interaction. Through an affiliate model, Arcadia has been able to maintain a higher level of integrity and quality control as opposed to that of an average franchise model. Arcadia’s affiliate model has allowed for quicker growth in new markets aiding the efforts of our existing company managed locations.
Near the end of the ‘90s Arcadia underwent several changes in executive ownership until a team lead by John Elliott purchased the company in 2004, going public shortly after. During its period as a public company, Elliott stepped down to pursue other ambitions and Arcadia broadened its focus to multiple business lines.
With no investment in growing the home care and staffing segment, the subsidiaries outside of home care began to outspend the company’s original core business, leading to the breakdown and fracturing of parent company, Arcadia Resources.
In May 2012, John Elliott, having thorough knowledge and experience with Arcadia’s home care and staffing potential for success, set about purchasing the home care and staffing subsidiary back from the distressed parent public company that had largely neglected it. Together with Aaron Goldstein, also a Metro Detroit native and current CFO, Elliott repurchased the subsidiary, creating Arcadia Home Care and Staffing. Once again, Arcadia became a private Michigan based company, saving and creating jobs in Metro Detroit as well as in all other states of operation.
Elliott and Goldstein have reinvested in a new Metro Detroit headquarters and have pushed several new initiatives into play within the past year, including a paperless policy, stronger marketing presence through radio and print, as well as introducing and developing new more efficient communications technologies. Under their leadership, Arcadia has introduced additional services to our clients and recruited a new sales and marketing force across the country to increase the company’s presence and customer service.
While the name and ownership of the company have changed over the years, Arcadia’s senior management has always been predominantly comprised of nurses and healthcare professionals who have had years of experience at all levels of providing customer service in the home care and staffing industry. One such tenured member of management is COO, Cathy Sparling, a RN who has experience in clinical management for over 25 years and has been in management with Arcadia for 22 years. Sparling has extensive knowledge and involvement in all of our operations and has been pivotal in business development, having comprehensive insight of the home health industry, including her continued involvement as an active member of NAHC’s Private Duty Advisory Board.
The compassion and thorough understanding of caregiving that our management has for this industry, has always been in the forefront of the direction that Arcadia has pursued as a private company. Now in 18 states, and providing care throughout all 50, Arcadia Home Care & Staffing is flourishing again. And now, this May, Arcadia has the pleasure of celebrating its 35 year of helping loved ones stay at home, healthier, longer.