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January 27, 2014
by Clayton
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Our Dayton Office is recognized after a family’s loss

A letter to our Account Executive in Dayton-

Angela, my wife and I would like to thank you and your organization for taking such good care of my mother-in-law Berndena K. in her final days.  I would like to single out Barbara B. and Jeff R. especially, who took care of Mom in the last week of her life. Barbara and Jeff worked 12 hour shifts in our home for several consecutive days and were so very kind to all of us in our time of need.  I have learned a lot from both of them as to what it takes to be a wonderful nurse in the hospice field.

As Director of Career Services at a local college, I have been assisting our nursing graduates in securing positions in the Dayton/Cincinnati area for the past seven years.  This experience has been a real eye opener as to what knowledge, skills, and personality it takes to be a great nurse in this field.  We both are very sad right now, but your staff made our time with Mom a little bit easier at the end of her life.  I will always remember both Barbara and Jeff for their professionalism and kindness that they showed in our time of need.  Thank you again for sending us two wonderful employees.


Robert L.

For more of our client’s stories, visit our testimonials page by clicking here.

January 24, 2014
by Clayton
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Arcadia Home Care now offers FREE CEUs

Arcadia is proud to announce that we will now be offering free CEUs to applicable candidates.  Our Compliance Department, along with Organizational Development, have gone lengths to make free CEUs available for Registered Nurses, Case Managers, and Social Workers.  These CEUs are a wonderful way for health professionals to earn the continuing education credits they need to maintain their credentials.  Please contact your local Arcadia Account Executive to start earning CEUs from Arcadia. These are all offered online and will print out a certificate from the California Board of Nursing and the Association of Social Worker Board.

Arcadia Home Care is pleased to offer this new service free of charge to health professionals and hopes to continue expanding the curriculum and our dedication to our fellow care providers.

December 20, 2013
by Clayton
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“I know I am in the right place” – Beth’s experience with Arcadia

Celebrating for Arcadia

Arcadia has many opportunities for growth and success in 18 states currently.

The home care industry is largely composed of caring passionate people, given the nature of the work that we’re involved in.  The following is a message from one of our relatively new account executives, Beth, who wanted to share her story of her time with Arcadia.


It is with great joy and heartfelt thanksgiving that I wish to share what I have learned in my first 90 days with Arcadia Home Care & Staffing:

One thing I learned 2 years ago… Arcadia Home Care gives great care!

I had actually learned this as they had given my mother, Vera L of Kalamazoo, Michigan tender loving and understanding care during her last days on this earth.

They took her and her unique character and dealt with everything she threw their way.

Nurse Sandy S saved the day many a time.


Early in my tour of duty with Arcadia I learned that as great as Arcadia is, when you have imperfect humans dealing with imperfect humans sometimes in the best laid plans of mice and men, things don’t always go the way we would like…. However, it is the response to those moments in time that makes Arcadia shine.

As soon as I was able to get to my phone and report issues brought to my attention, my awesome management team was on it!

They investigated, addressed, confronted, dealt, and made each instance as right as anyone could make it.

Their responses were immediate, professional, and directly to the point of the matter in addressing the issues.

There was no excuse making, no trying to deflect responsibility, and no sweeping under the carpet.


Arcadia is innovative and cutting edge.  The thought and planning that has gone into the marketing materials and packaging of Arcadia’s services is top notch.

When people are shopping for service, they don’t want to read the 20 million things you can do.  They want to know what you can do for them in their situation.  They want to know how you can meet their needs.

Arcadia has developed literature that is professional in appearance and presentation.

Additionally, the breakdown of services into care packages that pertain to individual needs gives the sense that Arcadia has carefully crafted and tailored services specially for the individual.

Likewise, the pieces that are geared for specific disciplines; Wealth Management (Saving Your Client’s Time and Money), Assisted Living (Helping You Maintain Census), Physician’s and Medical Environments (Chronic Condition Management), Etc.  make Arcadia’s services relevant to our referral sources.  They can get a good clear picture of what we can do for them and their clients / patients.

Beyond the spectacular resources to help market Arcadia, Arcadia is always thinking forward and outside the box; From Assisted Vacations to On-Line Human Resource Services to Creative Contests  Challenging Us in Growth to Figuring Out How To Be On The Forefront of Obamacare, and on it goes…


Training Over Floweth-  It is so refreshing to work for a Company that has fabulous training!  Throughout my eclectic career which includes; law enforcement, social work, crisis & behavior management, administration, and for the past almost 14 years health care marketing / sales,  I can honestly say that I have not had as quality and comprehensive of training as I have with Arcadia.  Sincerely, it has been phenomenal!

Especially memorable has been the opportunity of going to Corporate to see the Company I am representing and to have been treated so well was highly motivating to me.  When I know that what I have to offer and bring to the table is respected and valued it makes me want to give my all and then some, in return.

Also, of great value is the regular ongoing learning, growing, and training I have received especially with LeadMaster.

While there are skills I possess and relationships I can draw on, technology is not my strongest skill set…. Not to worry, I have benefited from Arcadia’s Corporate understanding and working with me in the way I learn and now I am becoming a LeadMaster expert!

I must say though (with a smile) that seeing myself on the webcam is somewhat of a visual experience (for lack of a better word). :-)


It has been a long search for just the right place of employment for me and with all due honesty I can say:  I know I am in the right place.

I look forward now to taking all that I have learned in my first 90 days of employment with Arcadia Home Care & Staffing and utilizing it to show Arcadia they have hired the right employee.


Thank-You for this Outstanding Employment Opportunity-




If you’re interested in working for Arcadia, visit our jobs center for opportunities in your area.

December 17, 2013
by Clayton
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Our Corporate Office Spreads Holiday Cheer (Pics)

Arcadia Home Care giving back to the community

Arcadia’s management and staff serving at the Judson Center

This holiday season, the corporate office of Arcadia has partnered with the Judson Center to spread holiday cheer!

The Judson Center is a non-profit, human service agency located in Southeastern Michigan.  They were founded in 1924 as the Baptist Children’s Home.  Since then they have evolved into a comprehensive, multi-faceted, community based human service centre – one that has been nationally recognized for fostering independence through innovative programs, and for empowering children of all ages and their families to live the best lives possible.

The Judson Center specializes in child welfare, autism, behavioral health, and disability services.  Visit their website for more information.

The Judson Center has six group homes located in Oakland County that provide a family-like unit with 24-hour care and supervision to adult men and women over the age of 18 with developmental disabilities.  Arcadia has volunteered to host the Judson Center’s Annual Christmas party for their group home clients at their Royal Oak facility.

Corporate employees have been collecting food, gifts, supplies and decorations for this event since mid-November. Thanks to the generosity of the corporate office employees, thirty-two developmentally disabled clients, along with their caseworkers, will be treated to a home cooked meal of turkey and ham with all the fixings! Santa will be making a special delivery, bringing a stuffed stocking and gifts for each of the thirty-two clients.

In preparation of the Judson Center’s Christmas party, on December 6th the corporate office was converted to Santa’s Workshop!  Our Stuff-a-Stocking and Gift-Wrapping event allowed employees who won’t be able to attend the actual event to participate in the festivities! Ribbons and bows were flying about when stockings were being stuffed and gifts being wrapped.

Arcadia’s corporate office employees are excited and honored to be a part of this holiday event.

December 4, 2013
by Clayton
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Study finds over half of American seniors could be living with pain

woman in pain calling Arcadia

Half of American seniors have experienced pain in the past month

A new study investigating data compiled from the National Health and Aging Trends Study (NHATS) has found 52.9% of seniors, aged 65 and older reported experiencing bothersome pain in the past month.

NHATS study, which began in 2011, has interviewed over 7,500 seniors on pain and their abilities to preform physical tasks.  From this study, the researchers have discovered that a majority of those who reported pain had a decreased ability to perform physical activities and decreased muscle strength.

“Pain is common in older adults and one of the major reasons why we start slowing down as we age” asserts head researcher Kushang V. Patel, PhD, MPH, of the Department of Anesthesiology and Pain Medicine at the University of Washington.

If you have an aging loved one who struggles with pain and has trouble living their daily life, call Arcadia Home Care for a free assessment and see how we can help.

Arcadia celebrates our new office in Lansing, MI

October 25, 2013 by Clayton

Arcadia has recently opened its doors to a new office serving Lansing, MI.  The event, which showcased the the services that Arcadia Home Care provides, offered a fun social atmosphere, giveaways, and a good entrance into the community.

The new office is located at 3536 Meridian Crossings Dr., Suite 220, Okemos, MI 48864.  If you’re looking for service in the area, please call (517) 347-3012 or visit

This gallery contains 6 photos

September 18, 2013
by Clayton
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Cardiac patients with a poor mental state are at high risk for hospital readmission

Affordable care act continued care

Arcadia’s caregivers can help your loved ones from hospital readmission.

A new study, out of Arcadia’s native Michigan, has shed new light on the most costly and common cause of readmission in the United States.  Researchers at Henry Ford Hospital compiled data from 84 patients in their mid-sixties over an extended period observing their admissions to the hospital system for various ailments.

Dr. Mark Ketterer, a psychologist and administrator at Henry Ford, states the importance of the study as pivoted on “wasted resources… include(ing) readmission soon after a patient has been released from hospital care.”

While there are many conditions that have the potential to lead to readmission, Dr. Ketterer says “heart failure has one of the highest readmission rates of all conditions that have been studied in Medicare and Medicaid populations, we decided to focus on it and try to identify predictors for early readmission.”

As we’ve mentioned before (and as Arcadia’s CEO has discussed), the Affordable Care Act will be fining hospitals hundreds of millions of fines for patient readmission in an effort to reduce the inefficiencies through continued care and doctor-patient liability.

Even with various compounding health issues that the cardiac patients had, such as diabetes and hypertension, a common factor amongst the readmitted was feeling depressed, and often accompanied by memory problems.

Dr. Ketterer states, “Our results agree with several recent studies in finding an adverse impact of depression on admission and readmission rates”.  With post hospital care, such as having a caregiver present for companionship and medication reminders, providers will be able to maintain a patient’s wellbeing and prevent early readmission.

Arcadia Home Care has been on the forefront of continued care for 35 years, with qualified and trained caregivers that can offer an array of services, including companionship and medication reminders.  If you have a loved one that has suffered from a heart attack, stroke, or fall, and don’t know where to turn for further help; call Arcadia today, at 877-484-4183, for a free assessment or consultation.


September 10, 2013
by Clayton
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New research on how stress can aid the advancement of Alzheimer’s disease

Woman stressed out causing memory problems

As we grow older, stress levels naturally increase.

A new study published in the Journal of Clinical Investigation looks at how chemicals associated with stress can progress the effects of Alzheimer’s disease.  This new research out of the University of Southern Florida is specifically examining the relationship between the protein Tau, which is the biomarker for Alzheimer’s and Parkinson’s when it experiences changes, and FKBP51, a protein that is associated with stress.

Researchers at USF conducted experiments with post-mortem Alzheimer’s brain tissue samples, genetically altered mice that produced increased levels of tau, and chemical staining on samples to develop new models that focused on identifying the stress chemical chains and their interaction with the tau protein.  The stress protein FKBP51, which can generate from many forms of common stress, including anxiety and depression, was found to couple with another common protein, Hsp90, to create a destabilizing chemical chain which causes tau to mutate to its toxic form.

Further, the new protein chain also encourages the spread of malicious tau proteins and works to maintain the form of the “bad” tau.  Principal investigator Chad Dickey, PhD, describes the chemical chain as creating “an environment that prevents the removal of tau and makes it more toxic”.  As well as stating, “Basically, it uses Hsp90 to produce and preserve the bad tau.”

The stress protein FKBP51 naturally becomes more prevalent in our brain as we age, increasing the exposure and possibility for developing memory loss.  We at Arcadia Home Care want to make sure your aging loved ones experience as little stress as possible during their day-to-day lives and have developed many programs designed to reduce stress and daily risk through the work of our compassionate caregivers.

If you have a loved one that is becoming less able and, in turn, more stressed with age, please reach out to Arcadia today.  Call 877-484-4183 or click here to see if Arcadia can help your needs.

August 28, 2013
by Clayton
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John Elliott, CEO of Arcadia, speaks to industry leaders at TMA’s webinar

Arcadia CEO John Elliott Speaks at TMA webinarArcadia’s CEO, John Elliott, has been published in the most recent Journal of Corporate Renewal talking about the effects of the Affordable Care Act (ACA) on the home care industry and healthcare market.  Now Elliott has been invited by the Turnaround Management Association to speak further to their group of international industry leaders on healthcare reform.

In the webinar, titled, “The 5 R’s of Health Care Reform”, Elliott had the opportunity to share with hundreds the implications of healthcare reform and its future consequences for providers and employers.  The 5 R’s, (which were ‘Right Care’, ‘Right Place’, ‘Right Time’, ‘Right Cost’ &’Right Capital’,) worked as the structural-supports for the webinar in which Elliott, along with Arcadia’s Chief Strategy Officer Cathy Sparling, BDO Consulting’s Managing Director Patrick D. Pilch, and BDO Capital Advisors, LLC’s Managing Director (and webinar monitor) Jeffrey R. Manning, presented.

Elliott explains Arcadia Home Care’s roll in healthcare reform as a means to “detect and prevent”.  With Arcadia’s continuous care through well-trained caregivers, the company is able to act as one of the many moving parts now mandated into law.  For example, with ongoing support and monitoring of the frail, Arcadia can prevent the likelihood of a fall in a client’s home, which otherwise may’ve lead to hospitalization.  Other means, such as patient therapies can detect early signs of dementia and Alzheimer’s disease.

Preventative measures are key for the success of the new systems being put into place to cut back on average individual healthcare costs.  The United States’ current model of healthcare, with programs such as Medicare, is a reactive course of waiting until people experience an acute episode and then seek treatment which ends up costing an individual much more over time. Programs such as post-hospitalization care and therapies that promote wellness and early detection are less costly; when the reform is phased in, more energy will be placed into these proactive approaches.